Interpreters-on-Call is a 'cloud based' platform that provides language agencies with everything you need to deliver your own fully-automated, round-the-clock telephone and on-site interpreting services to your clients, worldwide, without investing in costly hardware or software.

At the same time it is a platform designed to support the needs of professional, self-employed, freelance interpreters - wherever in the world they are based. If you would like to register as an interpreter please click here.

It automatically connects clients, from anywhere in the world, to an appropriately qualified and experienced interpreter.

Agencies can choose which services to provide, which interpreters to work with and what management information they require. This gives you everything you need to operate your own high-quality interpreting services.

Interpreters can create and manage their own profiles on the platform, make themselves available to any agency that uses the system and decide when, where and from whom they wish to accept work assignments.

There are 4 key processes involved in delivering a quality interpreting service:

1. Capturing and understanding the client’s requirements
2. Identifying and engaging the most appropriate interpreters to satisfy those requirements
3. Ensuring those interpreters are available at the right place at the right time with the right equipment
4. Accurately billing your customers and paying your suppliers

The Interpreters-on-Call platform has facilities to help agencies and interpreters manage all of these processes.

The platform is a fully hosted, Software as a Service solution.  There is no need for any user - customer, agency or interpreter - to invest in any computer or telephone equipment.

Key benefits of Interpreters-on-Call:

• Instant service capability that gives you strong differentiation from other agencies
• Fully automated and easy-to-use internet based system
• Interpretation from any language to any other language with your selection of interpreters
• Real time management reports that make it easy to bill your clients and pay your interpreters 
• Reduce your administration costs and improve efficiency with one simple, single-system management of all interpreters and clients.
• Improve service levels by monitoring and rating interpreters’ performance 
• Compete against large global organisations, but with minimal investment 

Click here to contact us.