Telephone Interpreting

Deliver your telephone interpreting services quickly and easily

Interpreters-on-Call provides a one-stop resource for managing all your telephone interpreting services and resources.  Using internationally acclaimed hosted services, the platform puts you in touch with an ever-growing, global network of professional Telephone Interpreters, speaking over 200 languages, with sector-specific knowledge in virtually every field of business.

Set-up your telephone interpreting service the way you want it
Interpreters-on-Call gives agencies dedicated numbers for each different telephone interpreting service. Calls made by your customers to those numbers are automatically forwarded to those interpreters that you have pre-approved for that service.
Provide Great Service
  • Quickly and easily deliver round-the-clock telephone interpreting services, world-wide
  • Customise interpreting services with your own greeting messages
  • Select and prioritise which interpreters to work with from our large database:
    • Decide on the language pairs/expertise you wish to offer
    • Integrate your own interpreters into the system
    • Monitor and rate interpreters’ performance
  • Benefit from a fully automated, hassle-free service
  • Receive clear management reports that make it easy to bill clients and pay interpreters
How It Works 
  • The person calling your service number, once identified, simply experiences an interactive voice menu prompting the caller for criteria such as language pair and gender. 
  • Seamlessly the system searches the database identifying those interpreters that you have pre-approved to work on that particular service; whose profiles match the requested criteria and who are currently available.
  • Interpreters-on-Call then automatically connects the call with the highest-ranked interpreter, and whispers to the chosen interpreter, your agency name and the language pair required so that they can respond in the correct manner. 
Click here to contact us.